YOUR PRIVACY IS IMPORTANT TO US

Privacy


OCPITALUS, LLC PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.limaritalia.com (the “Website”).  Residents of California, the European Union, or the European Economic Area should see our jurisdiction-specific notices.


SECTION 1 - PERSONAL INFORMATION WE COLLECT

When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  1. “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  2. “Log files” track actions occurring on the Website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  3. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Website.
  4. We use Google Analytics to better understand how Website visitors anonymously interact with the Limar Website. Google Analytics mainly uses first-party cookies to report on visitor (aka. user) interactions on Google Analytics customers’ websites. Users may disable cookies or delete any individual cookie. Learn more about disabling or deleting cookies here: https://policies.google.com/technologies/cookies.
Additionally, when you make a purchase or attempt to make a purchase through the Website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information.” This information is collected using our accepted payment methods.
  1. Shopify Payments - https://www.shopify.ca/payments 
  2. PayPal Standard - https://www.paypal.com/ca/business/get-paid/accept-online-payments/payments-standard
  3. Amazon Pay - https://pay.amazon.com/secure-checkout

For more information or these payment methods, please visit the links provided.


SECTION 2 - HOW DO WE USE YOUR PERSONAL INFORMATION?

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

We use the Order Information that we collect generally to fulfill any orders placed through the Website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  1. Communicate with you
  1. Screen our orders for potential risk or fraud
  1. When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns).


SECTION 3 - SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy

We also use Google Analytics to help us understand how our customers use the Website--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


SECTION 4 - BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.


SECTION 5 - YOUR CHOICES

You can opt out of targeted advertising by visiting the following links:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.


SECTION 6 - DO NOT TRACK

Please note that we do not alter our Website’s data collection and use practices when we see a Do Not Track signal from your browser.


SECTION 7 - DATA RETENTION

When you place an order through the Website, we will maintain your Order Information for our records unless and until you ask us to delete this information.


SECTION 8 - CHILDREN

Our Website is not intended for individuals under the age of 16 or the age of majority in your state or province of residence. Our Website and Service relate to specific products and services which are not targeted at children.

Therefore, it is unlikely that children under the age of 16 will use the Website or purchase the products or services we offer. We do not knowingly collect or use Personal Information from children under the age of 16. In addition, we will delete any information in our database we become aware has originated from a child under the age of 16.

If you are under the age of 16 you are prohibited from using our Website, however, you, your parent, or your legal guardian may request we delete any of your Personal Information we hold and/or opt-out from receiving communications from us. To do so, use our contact information provided below.


SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. It is your responsibility to check our Website periodically for changes. Your continued use of or access to our Website or the Service following the posting of any changes to Privacy Policy constitutes your acknowledgement and acceptance of those changes.


SECTION 10 - CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at care@limaritalia.com or by mail using the details provided below:

 23482 Peralta Drive, Suite A, Laguna Hills, CA 92653, United States


SECTION 11 - JURISDICTION-SPECIFIC NOTICES

CALIFORNIA RESIDENTS

Please see our California Privacy Notice for more information about our collection, use, and sharing of your personal information as well as the rights you have with respect to that information. 

E.U. RESIDENTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Website), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
To make a Subject Access Request (SAR), or to exercise your Right to Be Forgotten, please contact us at: care@limaritalia.com


CALIFORNIA PRIVACY NOTICE

This California Privacy Notice (“California Notice”) supplements and is expressly incorporated into the OCPITALUS, LLC Privacy Policy, and applies solely to residents of the State of California (“consumers” or “you”). We adopt this Notice to comply with the California Consumer Privacy Act of 2018 (CCPA). Any terms defined in the CCPA have the same meaning when used in this California Notice.


SECTION 1 - INFORMATION WE COLLECT

Our business collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information” or “PI”). In particular, our business collects and has collected the following categories of PI from consumers within the last twelve (12) months:

Category

Collected

A. Identifiers.

YES

B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

YES

C. Protected classification characteristics under California or federal law.

NO

D. Commercial information.

YES

E. Biometric information.

NO

F. Internet or other similar network activity.

YES

G. Geolocation data.

YES

H. Sensory data.

NO

I. Professional or employment-related information.

NO

J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).

NO

K. Inferences drawn from personal information.

YES

Personal information does not include:

  1. Publicly available information from government records.
  1. Deidentified or aggregated consumer information.
  1. Information excluded from the CCPA’s scope, like:
  • Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data
  • Personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.

OCPITALUS, LLC obtains the categories of PI listed above from the following categories of sources:

  1. Directly from you. For example, from forms you complete or products and services you purchase.
  1. Indirectly from you. For example, from observing your actions on our Website.
  1. From third-party business partners such as social media sites, ad networks, and analytics providers. More information is available in our Privacy Policy.

SECTION 2 - USE OF PERSONAL INFORMATION

We may use or disclose the PI we collect for one or more of the following business purposes:

  1. To fulfill or meet the reason you provided the information.
  • If you share your name and contact information to request a price quote or ask a question about our products or services, we will use that PI to respond to your inquiry.
  • If you provide your PI to purchase a product or service, we will use that information to process your payment and facilitate delivery.
  • We may also save your information to facilitate new product orders or process returns.
  1. To provide, support, personalize, and develop our Website, products, and services.
  1. To create, maintain, customize, and secure your account with us.
  1. To process your requests, purchases, transactions, and payments and prevent transactional fraud.
  1. To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
  1. To personalize your Website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email or text message (with your consent, where required by law).
  1. To help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business.
  1. For testing, research, analysis, and product development, including to develop and improve our Website, products, and services.
  1. To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  1. As described to you when collecting your PI or as otherwise set forth in the CCPA.
  1. To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of OCPITALUS, LLC  assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which PI held by OCPITALUS, LLC  about our Website users is among the assets transferred.

OCPITALUS, LLC will not collect additional categories of PI or use the PI we collected for materially different, unrelated, or incompatible purposes without providing you notice.


SECTION 3 - SHARING PERSONAL INFORMATION

OCPITALUS, LLC may disclose your PI to third parties for business purposes. When we disclose PI for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that PI confidential and not use it for any purpose except performing the contract..

We share your PI with the following categories of third parties:

  1. Service providers.
  2. Data aggregators.
  3. Data analytics providers.
  4. Advertising networks.

SECTION 4 - DISCLOSURES OF PERSONAL INFORMATION FOR A BUSINESS PURPOSE AND SALES

In the preceding twelve (12) months, OCPITALUS, LLC has disclosed the following categories of PI for a business purpose:

  1. Identifiers.
  2. California Customer Records personal information categories.
  3. Commercial information.
  4. Internet or other similar network activity.
  5. Geolocation data.
  6. Inferences drawn from PI.

The CCPA considers many common transfers of PI, such as the sharing of your IP address with certain analytics or advertising providers, to be a “sale.”  In this sense, during the preceding twelve (12) months, OCPITALUS, LLC has sold the following categories of PI to data analytics providers and advertising networks:

  1. Identifiers
  2. California Customer Records personal information categories.
  3. Internet or other similar network activity.
  4. Geolocation data.

SECTION 5 - YOUR CALIFORNIA PRIVACY RIGHTS

As a California consumer, you have the right to request that we disclose what PI about you we collect, use, disclose, and sell.  More specifically, you have rights to the following without charge.  Please note we have included information about your rights and certain limitations on these rights under the CCPA to help you understand your rights, however these statements are for informational purposes only, not exhaustive, and your rights may be more limited under applicable law or regulation.

Right to Know

Subject to the exceptions set out below, and upon your submission of a verifiable request, you have the right to know the categories of PI we collected about you in preceding twelve months; categories of sources of PI we collected about you; purposes for which PI was collected or sold; categories of third parties with which PI is shared; categories of PI sold in preceding twelve months including to which categories of third parties; categories of PI disclosed in preceding twelve months including to which categories of third parties; and access to specific PI we have collected and retained about you in a portable format.

We will not retain any PI about you that was collected for a single one-time transaction if, in the ordinary course of business, that information about you is not retained, nor will we reidentify or otherwise link any data that, in the ordinary course of business, is not maintained in a manner that would be considered PI.

Right to Deletion

Subject to the exceptions set out below, and upon your submission of a verifiable request, you have the right to deletion of your PI from our records, and to have us direct our service providers delete your PI from their records.

We are not required to, and reserve our right not to, delete your PI it if is necessary to complete the transaction for which the PI was collected, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us; detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for that activity; debug to identify and repair errors that impair existing intended functionality; exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law; comply with the California Electronic Communications Privacy Act; enable solely internal uses that are reasonably aligned with your expectations based on the your relationship with us; comply with an existing legal obligation; and otherwise use your PI, internally, in a lawful manner that is compatible with the context in which you provided the information.

Right to Opt-Out of the Sale of Personal Information

Under the definition of “sale” provided by California law, we sell PI that identifies, relates to, describes, is capable of being associated with, or could be reasonably linked, directly or indirectly, with a particular consumer or household to third parties. We do not sell PI for money. We do however transfer PI to third parties for advertising and marketing purposes such as providing you advertisements elsewhere on the Internet for Limar products in which you may be interested.

You have the right to opt-out of the sale of your PI. If you exercise your right to opt-out of the sale of your PI, we will refrain from selling your PI, unless you subsequently provide express authorization for the sale of your PI.

Right to Freedom from Discrimination

You have the right to not be discriminated against by us because you exercised any of your rights under the California Consumer Privacy Act. This means we cannot on the basis of the exercise of your rights thereunder, among other things, deny goods or services to you, charge different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; provide a different level or quality of goods or services to you; or suggest that you will receive a different price or rate for goods or services or a different level or quality of goods or services.

We may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.


SECTION 6 - HOW TO EXERCISE YOUR CALIFORNIA RIGHTS

Unless otherwise specified, to exercise any of your rights described in this Statement, please complete a consumer request form available at www.limar.com; call us at (844) 998-1795; or submit your request to us at the following email address: care@limaritalia.com.

To opt-out of the sale of your PI, visit our homepage and click on the Do Not Sell My Personal Information link, submit your request to us at the following email address: care@limaritalia.com.

In order to verify your request, you will need to provide us with enough information to identify you (e.g., your full name, address, and customer or account number), proof of your identity and address, and a description of what right you wish to exercise along with any information to which your requests relates.

You may also designate an authorized agent registered with the California Secretary of State to make a request under the California Consumer Privacy Act on your behalf. You may also make a verifiable consumer request on behalf of your minor child. In order to fulfill your request to know or delete submitted by an authorized agent, you must provide the authorized agent written permission to do so, and we may require you verify your own identity with us directly.

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.

Making a verifiable consumer request does not require you to create an account with us.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We reserve our right not to fulfill a request if we cannot verify that the person making the request is the person about whom we collected information or someone authorized to act on such person’s behalf. Any PI we collect from you to verify your identity in connection with your request will be used solely for the purposes of verification. You will not have to pay a fee to access your PI or exercise any other rights described herein. However, we may charge a reasonable fee or decline to comply with your request if your request is clearly unfounded, repetitive, or excessive. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. You may only make a data access or data portability request twice within a 12-month period.


SECTION 7 - CHANGES TO OUR CALIFORNIA NOTICE

OCPITALUS, LLC reserves the right to amend this Privacy Notice at our discretion and at any time. When we make changes to this Privacy Notice, we will post the updated Notice on the Website and update the California Notice’s effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.


SECTION 8 - CONTACT INFORMATION

If you have any questions or comments about this California Notice, the ways in which OCPITALUS, LLC collects and uses your information described above, or your choices and rights regarding such use, please do not hesitate to contact us via the following:

  1. Email: care@limaritalia.com
  2. Phone: 844-998-1795

Individual customers who reside in California and have provided their personal information to us may request information about our disclosures of certain categories of personal information to third parties for their direct marketing purposes. Such requests must include your name, street address, city, state, and zip code, and be submitted to us at care@limaritalia.com with the subject “CALIFORNIA STL REQUEST”. Within thirty days of receiving such a request, we will provide a list of the categories of personal information disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties. This request may be made no more than once per calendar year. We reserve our right not to respond to requests submitted to addresses other than the addresses specified in this paragraph.


RETURN POLICY

If you need to return an item, here’s what you need to know:    

You can return an item up to 30 days after purchase. All products must be in NEW and UNUSED condition.

You will receive a full refund within 10 business days from the time we receive your return. Refunds will be applied using the same payment method used to make the purchase.

Please note that shipping fees are non-refundable. If you were eligible for free shipping on your order, you will receive a full minus our original shipping cost.
If we made an error and shipped an incorrect product, or if there is a missing or damaged item, you will not be charged for shipping on returns. All errors must be reported within 72 hours of receiving your order.

We cannot accept returns on sale, clearance or closeout items.

Copyright © 2020 OCPITALUS. All rights reserved.

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